Return Policy

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Refunds

Refunds for Goods
Refund requests must be made within 7 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good does not match description.

Refunds do not apply to the following goods:

  • sale items;
  • paints;
  • mediums;
  • brushes; and
  • books.

Refunds for Services
We provide refunds for services sold on our Site as follows:

  • The services will be fully refunded if the services are cancelled by us before the services were scheduled to be provided.

Returns
Returns can be made in person at the following location(s): At our store.

Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that will be emailed to you. Go to your nearest post office and pay the necessary postage.

Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Effective Date: 3rd day of November, 2021

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